This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from dimohemp.com (the “Site”). 

What do we do with your information?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email contact information. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing, text message (SMS) marketing, and social media marketing consent once you make a purchase from our website unless specified otherwise. When visitors come to our Site we have third parties that may place cookies on your browsers for targeted advertising purposes. A description of the types of data (IP Addresses, cookie identifiers, website activity) that our site will collect. For more information and instructions on how to opt out of receiving targeted advertising – https://www.aboutads.info.

Consent

When you provide us with your personal information to complete a transaction, verify your billing and financial information, place an order, create an account, arrange for a delivery or return of a purchase, we imply that you consent to the collection of the data and use it for that specific reason only. If we may ask for your personal information for another reason, such as marketing, we will either request this from you directly for your expressed consent or provide you with an opportunity to opt-out.

If you decide to opt-out, please contact us at helpdesk@dimohemp.com.

Wordpress/WooCommerce

Our store is hosted by Wordpress/WooCommerce Inc. They provide us with an online e-commerce platform that allows us to make our products available to view and purchase. Your data is stored in Wordpress/WooCommerce’s data storage, databases, and the general Wordpress/WooCommerce Application. They will store your data on a secure server integrated with a firewall.

Personal information we collect 

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”. 

We collect Device Information using the following technologies: 

– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. 

– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. 

– “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site. 

– Facebook Marketing Cookies as well as Google Analytics

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information”. 

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information. 

How do we use your personal information? 

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: 

– Communicate with you; 

– Screen our orders for potential risk or fraud; and 

– When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. 

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). 

Sharing your personal Information 

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Wordpress/WooCommerce to power our online store–you can read more about how Wordpress/WooCommerce uses your Personal Information here: https://dimohemp.com/privacy-policy/. We also use Google Analytics to help us understand how our customers use the Site — you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. 

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. 

Behavioral advertising 

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. 

You can opt out of targeted advertising by using the links below: 

– Facebook: https://www.facebook.com/settings/?tab=ads 

– Google: https://www.google.com/settings/ads/anonymous 

– Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads 

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/. 

Do not track 

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser. 

Data retention 

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. 

Changes 

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. 

Minors 

The Site is not intended for individuals under the age of 21. 

Contact us 

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at helpdesk@dimohemp.com or by mail using the details provided below: 

Dimo USA
[Re: Privacy Compliance Officer]
Dimo Hemp, LLC., 8549 Wilshire Blvd. #5134, Beverly Hills, CA 90211 United States